Q1: What products do you sell? A1: We mainly supply portable Bluetooth speakers. Our speakers feature stable Bluetooth connection, loud stereo sound, long battery life, waterproof function and compact size. Suitable for home, outdoor camping, travel and party use.

Q2: Is the Bluetooth connection stable? What devices are compatible? A2: The Bluetooth speaker supports most Bluetooth-enabled devices, such as smartphones, tablets and laptops. The signal keeps stable within effective distance. If connection fails, you can restart the speaker or re-pair Bluetooth.

Q3: How long is the battery working time? A3: Playback time depends on volume level. Under moderate volume, it can work for several hours. Fully charge before first use. We include charging cable in the package.

Q4: Do you provide worldwide shipping? A4: Yes, we support global shipping. After shipment, we will send you the tracking number. You can track your parcel online.

Q5: Can you guarantee fast delivery? A5: We cannot guarantee quick delivery due to factory production schedule. Our team will keep pushing the factory to finish production. Once goods are ready, we will arrange shipment urgently and send shipping information to you at once.

Q6: Are the speakers brand new and inspected? A6: All Bluetooth speakers are 100% brand new. Every unit will pass function test, Bluetooth connection test and appearance inspection before packing and shipment.

Q7: Can I cancel or change my order? A7: You may cancel or modify your order before shipment. Once the parcel is dispatched, cancellation is unavailable. Please contact customer service timely if you need adjustments.

Q8: What to do if I receive defective or damaged items? A8: We provide after-sales support. If your product is damaged or cannot work normally, please contact us by email or website form with photos/videos. We will arrange refund, replacement or compensation according to actual situation.

Q9: What are your customer service hours? A9: Business Hours: Monday to Friday, 10:00 – 19:00 (UTC+8). We will reply your messages within 24 working hours.